Terms and Conditions

Effective Date: June 25, 2025

Last updated: June 25, 2025

Welcome to Subohi – owned and operated by Subohi Agriparks Pvt. Ltd., a company registered under the Companies Act, 2013, having its registered office at:

Sector E, Plot CP 47A, Satguru Tower, Sitapur Road, Jankipuram, Lucknow – 226021, Uttar Pradesh, India

By accessing or using our website https://subohi.in/ or the Subohi mobile application (together referred to as “Platform”), you agree to comply with and be legally bound by these Terms and Conditions (“Terms”). If you do not agree to these Terms, please do not use our Platform.

1. Acceptance of Terms

By visiting, accessing, creating an account, subscribing, or purchasing any goods or services from Subohi, you agree to be bound by these Terms along with our Privacy Policy, Return & Refund Policy, and any other policies available on our platform.

2. Eligibility

Use of the Subohi platform is available only to individuals:

Who are 18 years of age or older
Who can form legally binding contracts under Indian law

By using the platform, you represent and warrant that you meet these criteria.

3. User Accounts

To access certain features of the Platform, users may be required to register and create an account.
You are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account.
You agree to provide accurate and complete information during registration and to update it when necessary.

4. Purchases & Subscriptions

4.1 Product Orders

Subohi allows users to purchase dairy and other food products through its Platform. All orders are subject to availability and confirmation. Pricing is clearly mentioned and may vary by region or availability.

4.2 In-App Purchases

The Subohi app may offer in-app purchases, including special offers, bundles, and services. By making a purchase, you authorize us to charge your chosen payment method.

4.3 Subscriptions

Subohi offers subscription plans for regular delivery or product access. By subscribing, you authorize recurring charges until the plan is canceled in accordance with our cancellation policy.

5. Offers & Promotions

We may send promotional messages, coupons, or marketing emails to registered users. By creating an account, you agree to receive such communications. You may opt out anytime using the unsubscribe link or by contacting support@subohi.in.

6. Returns & Refunds

Due to the perishable nature of our products, we follow a strict no-return, no-refund policy, except in specific cases as outlined in our Return & Refund Policy. Users are encouraged to verify product details before purchase.

7. User Conduct

You agree not to:

Violate any applicable laws or regulations
Use the platform for fraudulent or unlawful purposes
Interfere with or disrupt the integrity or performance of our services
Use automated means (bots, scrapers) to access the platform

8. Intellectual Property

All content on Subohi (text, graphics, logos, images, software) is the property of Subohi Agriparks Pvt. Ltd. or its licensors and is protected under copyright, trademark, and other applicable laws. Unauthorized use is strictly prohibited.

9. Termination

Subohi reserves the right to suspend or terminate user accounts without prior notice if it believes the user has violated these Terms or engaged in illegal or harmful activity.

10. Limitation of Liability

To the maximum extent permitted by applicable law, Subohi Agriparks Pvt. Ltd. shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the platform, products, or services.

11. Governing Law & Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of India, and subject to the exclusive jurisdiction of the courts of Lucknow, Uttar Pradesh.

12. Modifications to Terms

Subohi may revise these Terms at any time without prior notice. Continued use of the Platform after any such changes shall constitute your consent to such changes. We recommend reviewing this page periodically.

13. Contact Us

If you have any questions or concerns about these Terms, please contact us at:

📧 support@subohi.in
🌐 https://subohi.in/
🏢 Subohi Agriparks Pvt. Ltd., Sector E, Plot CP 47A, Satguru Tower, Sitapur Road, Jankipuram, Lucknow – 226021, Uttar Pradesh, India